Who Said, "Grad School Isn't The Real World"? Part Deux

OMG - SO freaking excited! I am THRILLED to tell the world that I've landed the coolest internship this summer with Participant Media in Los Angeles! In addition to its upcoming features, The Help and Jodie Foster's The Beaver, Participant is most notably known for its Academy Award Winning/Nominated narratives and documentaries including Charlie Wilson's War, Good Night and Good Luck, North Country, Food Inc., An Inconvenient Truth and The Cove.

I will intern in the Social Action department, working with Kristen Irving, the Director of Campaign Development, to develop a social action campaign aligned with a soon-to-be announced major motion picture.

I've long been a fan of Participant's films, but its since starting the dMBA program, that I've begun to study their practice of creating social action campaigns in depth. In fact, it was in a Marketing class in our very 1st term that I began to research their business model. Since that time I've continued to follow them closely with the hopes of landing an internship there. So I'm happy to say, my hard work and persistence has paid off :)

As excited as I am about this opportunity, its taken me a couple of weeks to blog about it... "life has gotten in the way", as Professor Nair from HR likes to say. Almost immediately after accepting their offer, my Grandmother was admitted to ICU with pneumonia... and just a few days after that, she passed away. My Grandmother has been a very influential person in my life - so much so, that I've been filming her and working on a documentary, Grandmother Storyteller, about her for the past several years.

Losing her has been devastating. In the days between her passing and the funeral, all I could do was eat Lucky Charms and listen to the '60's gospel-meets-psychedelic-rock hit, "Spirit in the Sky." And oh yeah, see to the "minor details" of grad school (you caught the sarcasm, right?).

The timing of these 2 big events, coupled with the fact that hard work must still be completed, reminded me of something I noticed recently in my 100,000,000th viewing of the classic, "Rocky". You know the famous workout scene which culminates with Rocky triumphantly ascending the steps of the Philly Museum of Art? Its an iconic feel-good scene where Rocky is experiencing the pay-off of all his hard work. But here's the kicker - immediately after that, we cut to Rocky the night before the big fight - he's restless and agitated. He wanders the city and ends up in the Spectrum where he runs into the fight promoter whose comments completely shatter Rocky's fragile confidence. He goes home and tells Adrian he can't go through with the fight. After speaking with Adrian though, he realizes he must go on and his goal becomes to simply "go the distance" with the Champ.

What floors me about this is how quickly Rocky goes from his ultimate high, on the Art Museum steps, to his ultimate low. My own high and low hadn't yet happened, so at the time I was simply struck by the well-crafted writing and how it beautifully juxtaposes such tender human experiences at such extreme ends of the spectrum.

I'm getting back in the saddle now with school. It was hectic for a while - being at Grannie Annie's bedside in her last few days - giving and receiving support with my family - planning the funeral - somehow managing to pull myself together to give her eulogy. During all that, I didn't miss a deadline with school.

Sure, I thought about asking for a little wiggle room from my professors, but I didn't. Each round of classes is only 7 weeks so there is little room for wiggling - it just seemed easier to suck it up and do my homework in her hospital room while she slept rather than to put it off. Besides, I'd look up to occasionally catch her proudly watching me study - and she wouldn't have put up with me not, "going the distance". She was as tough as they come.

I'm off the Lucky Charms now and I'm back to focusing on this exciting opportunity with Participant. After all, it was Grannie Annie and her gift of storytelling who taught me about the powerful impact of a well-told story. With that I leave you with a quote about my Grandmother - one that succinctly explains her grand style of telling a story:

Its a Texas thing.

If you can't improve on a story, why tell it?

A Case Study in Leveraging Social Media

We don't have a choice in whether we do social media,

the question is, how well we do it.

(Eric Qualman)

2 entries in 2 days! Yes, it has been quite a week! But this one is ALL good! The day after mother nature threw a monkey wrench in our otherwise predictable schedule, we came back for more.

In yesterday's, Managing the Organization class, we enjoyed as our guest speaker, Jay Drayer, digital entrepreneur and CEO of CareFlash. With his background in finance and experiences as a CFO, Mr. Drayer entered the digital world with this question, "How can businesses successfully capitalize on social media?" You see, that's not the same thing as simply sending out a Tweet or having a FaceBook page. That's just keeping up... barely. What is necessary is a comprehensive overall digital strategy.

With Mr. Drayer as our guest, we encountered first hand, a real-life, working model for what we've been studying in the dMBA program. It was as if everything we've been learning, from Marketing to HR to Information Systems coalesced with this class.

It wasn't just about the Benjamins, however. Integral to Mr. Drayer's founding of CareFlash, was having his experience from business serve as the foundation for a venture consistent with his personal values. Learning this, I was hooked as that aligns with my goals as well.

Before inundating our guest with questions, he made one final point: How digital technology, specifically social media, is disrupting traditional media and marketing. "Is this disruption good?", he inquired of our cohort.

My answer? Heck yeah! That's why I'm in this program - to be on the right side of the disruption.

I'm something of a disruptor anyway.

Course in Human Relations & Organizational Behavior Re-Framing My Thoughts on Storytelling

I’ve been on Winter Break for a few weeks now – it’s been glorious to sleep in, relax w/ family & friends and most of all, NO DEADLINES to worry about!

So steeped in relaxation since my last final (Accounting – aggggghhhh!), that it came as something of a surprise when, over happy hour with a girlfriend recently, I found myself with “business-school speak” quite naturally dripping off my tongue. My friend, Stephanie, recently started a new job where she manages the Programs department for a national non-profit. It had been a while since I had seen Steph (since just before the semester started to be exact – no surprise there), and, given my natural curiosity about people, I gave into my usual habit and ended up “interviewing” her about her new position.

A part of Steph’s role requires her to manage volunteers once they’ve been recruited and trained. One challenge for her is retention, and as I continued to interview her I learned that most of the turnover seems to be tied to volunteers who come in with unrealistic expectations.

As a media producer, my first thought was, of course, “Let’s make a training video to address this issue!” So we brainstormed on ways to frame a video that would help manage the expectation of a potential volunteer. But then our conversation went even deeper – and for this I give credit to the Human Relations & Organizational Behavior (HR/OB) class I took this past semester.

First, thinking from the Organizational Behavior perspective, I asked her questions that allowed us to identify a breakdown in communication between her department (Programs) and Marketing (who is responsible for recruiting volunteers). Then, by looking at the issue from an Human Resources perspective, I suggested that the video, through the means of telling a compelling story, needs to address the HR topics of on-boarding, organizational culture & cultural fit and training & development.

Suddenly I stopped myself – poor thing – it was a Saturday night and in my excitement, there I was grilling her about work. But she told me to fugggedaboutit – turns out she was super excited to think about these daily work issues from a fresh perspective.

Who knows what will happen with this idea (perhaps it could be my capstone project in my final semester), but regardless, Steph was very excited with how I was able to break down the issues and supply practical business solutions to an ongoing issue. And I am SUPER excited, that after just one HR/OB class (more to come in the Spring), that I was able to enrich my story-telling capabilities and include these additional facets of traditional business principles.