Friday, December 23, 2011

The Digital Bridge: Parker Westbrook

Meet my friend, Parker Westbrook.  Parker's a bad-ass... but don't take my word for it, she's just been named Krav Maga Instructor of the Year at Fit & Fearless. 

Yet, despite Parker's physical and mental toughness, there is 1 thing that leaves her a little queasy: technology.  Parker isn't alone, though. For those of us not born into the Net Generation, aka Digital Natives... the online and digital landscape can be daunting.

Now, I'm not a "Digital Native" either, and I'm certainly not a natural-born "techie" so I completely understand the feelings of overwhelm with technology for those of us who haven't grown up on the Internet.  But understanding that digital tools and platforms are critical to the new realities of our world, I've gone out of my way to embrace them.  This has left me in an exciting role of being a bridge between the 2 worldviews (that of Millenials and Non-Millenials) and I absolutely love it!  In being a "digital bridge" I relish being the calm voice, teaching and encouraging non-Digital Natives to harness social media for their own purposes.

Back to Parker.  She's got the training side of things down cold, but she's more than just about teaching people to kick and punch. Parker is driven to empower people to take responsibility for their own personal safety and well-being. Moved by her mission, and since she can't teach 24 hours a day, I began pestering her to broaden her digital footprint to reach a wider audience.

To that end, for the last several months I've worked with Parker to develop her online presence.  Together, we've developed an overarching strategy to communicate her message and I've trained her in using various online tools.  For me, the most compelling tool she's using is podcasting.  This idea was born out of Parker's unrelenting quest for knowledge exhibited by her habit of interviewing "people on the front lines of what’s happening in the world of combat sports, self-defense, and psychology".  When I learned about these interviews, drawing on my background in documentary filmmaking, it was a no-brainer to suggest she begin recording these interviews to share with her audience so they could hear first-hand lessons from assault survivors as well as leading experts in their field.  The results are inspiring podcasts published on her website.  As a part of her digital repertoire, the podcasts not only set her apart, but serve to educate a wider audience.

Working with a tee-tiny budget, Parker's digital footprint is all DIY.  Because of Parker's initial resistance to technology, one of the most rewarding parts of working with her has been encouraging and supporting her to embrace the tools to create and sustain her digital footprint.  When we first started working together she was skeptical about creating and maintaining her own website, etc, but its been fun for me to increase her digital confidence and prove to her that she can do it!

In addition to working with Parker on the digital platforms themselves, its has also been exciting to apply the business principles that we've been learning in the dMBA program - especially the areas of Marketing & Branding.  In fact, working with Parker has been a rewarding opportunity to put the Digital in Digital MBA! 

Thank you to Joni McClain of Love and Light Images for the use of Parker's photo.

Wednesday, December 14, 2011

It Takes a Team to Build an MBA

Yay! Fall semester... DONE! In a near consensus, this has been the most challenging term yet in terms of workload and complexity of the content.

But despite the demands
of it all, this has actually turned out to be the most rewarding term. Last year was spent laying the foundation of a solid business education and this year has been all about putting that foundation into action.

Besides the content however, the how of getting things done is quite different this year. Laying that foundation last year required a lot of independent reading, writing papers and doing homework ensuring that we individually understand the core business principles. This year though, working in teams to get our projects done wasn't just assigned, it was critical to our success. From my fabulous teammates in New Venture Creation, to my awesome partn
er Tish in Digital Law and my tireless collaborators in Branding and Promotion, I've loved working in groups this term as the dynamic simulates what its like to be out in the working world again... working with different personalities & experience levels, negotiating compromises, balancing strengths and encouraging each other when things get tough... There were a lot of moving parts to manage but doing so made all the difference to our success.
Aside from our assigned teams however, studying for Law... sheesh - I don't know how I would have digested all that content if it wasn't for my study buddies. To give you an idea of all the cases we had to master in a short seven weeks, here they are, shown w/ Basia's head for scale.

Anyhoo - its time for a break over the holidays before we come back in the Spring to wrap this thing up.

Until then, dMBA'ers congrats on a tough but valuable semester.
Go ahead and strut... we've earned it.

Friday, December 9, 2011

Digging Deeper


The dust has settled and yesterday's euphoria has faded. Yep, we had a successful pitch yesterday - our team has even been approached by multiple people about making the business plan a reality... but its Friday night and I'm back doing homework.

I did take today off a bit. I was just drained after yesterday, so I slept in... did some family stuff... even caught part of the Tennessee Williams marathon on Turner Classic Movies.

But looming over the day were the three
Branding & Promotion papers I wanted to get out of the way today so that I'd have the weekend free. You know, free to study for Tuesday's Digital Law final exam. Free to study for Tuesday's New Venture Creation final exam. Free. Yay. Free.

Well, two papers are down... one to go. After the 2nd paper I hit the gym to feel alive again. I admit it... I was pretty bitter about another weekend eaten up with school. But then I blew out my eardrums at the gym with this gem from Linkin Park and I'm ready to dig deeper... cause after the finals on Tuesday, I'm free.

PS - thank you PW for introducing me to this stress-busting song!

Thursday, December 8, 2011

I Got My MBA Today...

OK - not really. We've got one more semester to do this spring... then we'll officially have our MBAs... but today... we earned our stripes today!

New Venture Creation
has been one of my favorite classes in the program. In this course we've taken just about everything we've been learning for the last year and a half... Marketing, Finance, Branding, Accounting, Law... seriously, ALL of it, and in a mere 6 weeks have applied it by creating a business from scratch... then today we pitched that plan to a panel of judges and potential investors for feedback.

Holy $#$%^. We've done A LOT of presentations and public speaking throughout this program, but this assignment was like fighting for your life. These panelists didn't hold back in their critiques so we had to come prepared to NAIL it. Throughout the course of this class we've had other professionals and entrepreneurs provide us with feedback as we've developed our pitches. From this it seems that 1/2 the lesson has been to stay open and flexible to this professional feedback and make adjustments as needed; the business plan my team and I pitched today was very different from that first pitch we did in the beginning - you know... back when we simply had a "good idea". In the interim, my hardworking teammates,
Britni McCotter and Gabe Maldonado and I reshaped this mere good idea into a viable business plan with high earning potential.

Congrats to my dMBA cohort - it was a blast celebrating w/ you this evening on a job well done!

Monday, December 5, 2011

Digital Law... Its Like Angry Birds!


Digitial Law. Its like playing Angry Birds. Specifically, its like one of the levels where everything is made of concrete and you just keep throwing yourself at it hoping to break through.

For our Digital Law class we are each assigned a case to analyze with a partner which we then present to our classmates. Tomorrow my partner, Tish and I are presenting the U.S. Court of Appeals case of Comcast v FCC concerning issues of net neutrality and regulation. Important issues to be sure... but if you're not getting an MBA in this stuff, read the Wiki version instead - it'll spare you a headache.

OK, as much as I gripe about reading for Law, the truth is, my classmate, Crystal and I were just chatting today about how reading page after page of these court documents is re-shaping how we think about everything we now see. Not just in terms of the law, that's a given... and the promise of becoming issue spotters is already coming to fruition. But, also, really, its strengthening our mental toughness. To break down this FCC case, Tish and I have had to meticulously comb through this case (beginning over Thanksgiving Break... yay!!!) to tease out the issues buried in legal jargon and evaluate the dense assessment of the Appellate Court. To get through it I just pictured myself as a little Angry Bird just busting through the concrete and annihilating monkeys!...sheesh... I am really becoming a Digital Dork!

But, as Crystal and I were discussing today, this understanding of the law is already paying off as a recent digital/copyright case has hit the local news. Botticelli's, a small but popular Austin restaurant, has suddenly become embroiled in a lawsuit with corporate giant, BMI (shout out to my friend Vicky Garza for some awesome reporting!). What strikes me the most about this story, is that the business owner apparently ignored repeated requests from BMI to cease the copyright infringement. If this is true, it seems the Botticellis didn't understand the gravity of copyright infringment and perhaps thought they were too small for BMI to trifle with. But as we're learning in Digital Law, size doesn't always matter (I'm being nice, this is the Wiki version) ... so as painful as it can be at times, it makes me glad I'm learning this stuff... you know, so I can annihilate the monkeys! Yep... Digital Dork.

Wednesday, November 23, 2011

Great Article from Digital Media Zone!

Check out this article, Female CEOs Take on the Digital Media World from Digital Media Zone! Its an encouraging article to follow up from my recent post discussing NPR's report on the dearth of women in technology. Yep, the women in our program are poised to take over the digital media world - I'm especially talking to you Suzanne Bonifaz, Sarah Granger, Britni McCotter and Basia Tunkis!

Sunday, November 20, 2011

The Grind, Part II

Not a day off for 3 weeks.
8 hour days on the weekends: researching, writing, reading.
The Grind.
Its worth it, right?
I'm not complaining really... just a drooling vegetable.
I miss poetry & art.
24 days till the last final.
Then LA.
24 days till working out at Wild Card.
Wild Card.
Where I just train.
That's me at my happiest.
If I can stay standing in the ring during a workout w/ Ray... I can do business school - no problem.
I'd rather go another 3 minutes w/ Ray than read another Law case.
I miss poetry, art, LA and Wild Card.

Saturday, November 19, 2011

The dMBA program receives Innovative Program Award!

How cool is this!!!

The MBA in Digital Media Management was recently awarded the 2011 "Innovative Program" award from the International Digital Media Arts Association at its annual conference in Savannah, Georgia. Each year one university program is selected by digital media professors and industry experts recognizing innovation in disciplines related to digital media. Recent recipients include the Savannah College of Art & Design, the University of Florida and the University of Georgia. The dMBA program was the first business program to receive such recognition.


Congrats to all of the cohorts,
faculty and staff of the dMBA program!



Special thanks to my classmate, Conrad Heinz, for the slideshow pics in the right-hand column, dMBA Innovation Award Celebration, hosted by Dean Kelliher.

Wednesday, November 16, 2011

The Grind

My head just exploded.

This is why
(WARNING, your head may explode by reading the following passage):

Using standard HTML, SoccerMANIA.com’s webpage might, in fact, be in-line linking to the Pelé photo stored on, say, “SoccerPASSION.com.” If that is the case, when the person seeking to visit SoccerMANIA.com’s webpage uses his browser, the browser would (1) download SoccerMANIA.com’s webpage, (2) parse through the various HTML commands of that webpage, (3) per HTML code, display the text “We proudly show this photo,” (4) also per HTML code, Dear God, stop now! Save yourself! ...follow an in-line link to the image stored on SoccerPASSION.com, (5) download the photo to the user’s computer directly from SoccerPASSION.com, and (6) display the image in the browser below the text. Because the visitor cannot see any of these actions take place, he probably—but mistakenly—will assume that the copyrighted photo of Pelé is stored on and served by SoccerMANIA.com. Indeed, even though the image was actually transferred directly from SoccerPASSION.com, the address shown on the user’s browser will still indicate something akin to “http://www.SoccerMANIA.com/webpage.html”. This is because browsers display the address of the file (here, a webpage) that they are currently rendering; they do not in any way indicate the location from which each component element of a webpage (such as an image) originates. (Perfect 10 v Google, Inc. et al.)
This goes on for nearly 50 pages. Yes, 50.

I've always wanted to read "the classics", you know, Austen, Tolstoy, Joyce. In grad school I'm reading the classics alright - the classic cases and high-court decisions in business and digital law: Campbell v Acuff Rose, Sony v Universal, Napster, Grokster, Perfect 10 v. Google, etc.

I'm learning a ton... important stuff about the application and evolution of law in the digital age - in particular about copyright law.. but this is the grind of business school... reading till I'm cross-eyed. I've recently quipped that after graduation I will never read again. My boyfriend thinks that I should then taking up knitting - but I suspect he is purely selfish on that point and just wants free, custom-made knitwear. Whatever, too much to read till then.

What's keeping me going right now? This awesome quote from our New Venture Creation guest lecturer, Ryan Gravelle*:

Entrepreneurs have a chance to make the world a better place and solve big problems. We've already got enough ways to post pictures of lunch.

I look forward to graduation. Not simply because I'll have time to learn to knit (maybe - who am I kidding?), but because I am chomping at the bit to start putting my dMBA education into practice!


* Ryan attributed the quote to Kevin Neuse, but Kevin told me it was from an article he Tweeted about. If you know the name of the article, lemme know!

Tuesday, November 15, 2011

Another Driveway Moment Brought to You by NPR

The bright, happy faces to the left are those of my dMBA cohort (it was early in the program - we all look a lot more tired now). Quick - do you notice anything unexpected about this picture? Your hint is a reminder of what the program is: an MBA program with an emphasis in Digital Media Management.

If you caught NPR's, Addressing the Shortage of Women in Silicon Valley last week you might be surprised to learn that 46% of the students in our cohort are women! Not only are we beating the odds in technology, however, it turns out our cohort beats out the national average in U.S. business schools where a whopping 70% of the student body are men!

Now, I've worked for tech companies for the last few years and as a former volunteer with the non-profit, Girlstart*, I wasn't surprised to hear about the shortage of women in technology. So perhaps its precisely because of that background that upon hearing NPR's report I felt so appreciative to be a part of a program that is opening doors for women in these areas**.

With the focus in digital media, we are not only learning the language of business (accounting, finance, marketing, etc.), we are also learning the language of technology so that we can be the bridge between the various functions and stakeholders of an organization. And, according to NPR's report, it is precisely women who are needed to help propel such organizations towards success:


Mark Bregman, senior exec at Neustar
& former chief technology officer @ Symantec

To be clear, this is an
MBA program, so we're not being trained to be the much needed engineers as discussed in NPR's story. Because of the digital media focus, however, we are improving our fluency in information technology; many of us can write code and we've all taken classes in AdobeCS5 - and then of course, there was the assignment where we built a computer from scratch!

These skills set us up to be that organizational bridge... now, if I could just cross that bridge between me and the end of the 50+ pages I gotta read for Digital Law tonight... (sigh)




*An award-winning, Austin based non-profit whose mission is to empower girls in science, technology, engineering and math... check 'em out!

**Yikes! For full disclosure, I have to say that the newest cohort has only 2 women! I'm not sure how that happened... but based on the previous years this is quite the anomaly. Let's just hope so!

Thursday, November 10, 2011

Burgers in the Digital Age

One of the best advantages of grad school is having access to world-class professionals who are at the top of their field. In today's Branding & Promotion class, John Moore, the marketing guru of Brand Autopsy, shared with us his insights. Particularly rich about Mr. Moore's talk are the principles he shared which are timeless and yet, never more applicable than now in the digital age. 



As I've previously discussed, organizations are catching on to how easy and essential it is to connect via social media and utilize digital tools, so the question becomes: if digital makes it so easy that
everyone is doing it, how does one cut through the "digital noise" to effectively connect with their inundated audience? One obvious place to start is with data mining and the ability to target your audience with online tools. Yeah, yeah, yeah... like I said, that's an obvious place to start, but it lacks the teeth of solid business principles and the deeper understanding of an experienced marketer. 



To address this question of "cutting through the noise" Mr. Moore spoke about the need of setting yourself apart and being "talk-able" for your audience. Now, note, this strategy
leverages digital tools - the tools are the means, they are not the ends, a mistake often made when getting caught up in the hoop-la of social media. Mr. Moore illustrates his point with burger restaurants. Now, a burger joint is a good old-fashioned brick-and-mortar business where, generally speaking, the product is pretty much the same from one place to the next. So how do you set your burger apart? Its those unique "touch points" that make the burger, the restaurant and the experience unique. Its the details of these touch points... from customer service, to the menus, to the furniture... in other words, the personality of your place that creates the resonance, the "talk-ability" of your organization. And talk-ability is what we want, digital or otherwise, as up to 50% of purchasing decisions are based on word-of-mouth marketing. 



My big take-away from today’s talk was creating that talk-ability factor for the
long haul – not just one big splashy event or press release that people stop talking about in a few days or weeks. Its about creating something more significant than buzz... its about showcasing your organization’s personality throughout it's lifetime. Oh, and the other take-away… a shared craving for burgers that my classmates and I immediately satisfied with a trip to HopDoddy’s Burger Bar on SoCo!

Wednesday, October 26, 2011

Putting Out Fires

Do you know how to use a fire extinguisher? I sure didn't. I've seen them in my workplace, I even have one under my kitchen sink, but if a fire actually broke out I could only hope that I'd get it right.


It seems to be human nature to think the worst won't happen to us - perhaps that's why I never bothered to learn how to use a fire extinguisher before. Last week though, while on a stroll through Hollywood (do I know how to take advantage of a mid-term break or what?), we came across a free lesson in using fire extinguishers. When offered, I jumped at the chance to learn a new skill. It was actually pretty simple:
  1. Turn the pin to break the seal,
  2. Pull the pin,
  3. Aim the hose at the base of the fire,
  4. Squeeze the trigger, like you're killing zombies, until extinguished.
During our Digital Law, Policy & Ethics class today it dawned on me that what we're studying is kinda like learning to use a fire extinguisher. Our law professor, Russell Rains, assures us that his goal isn't to train us to be lawyers, but rather, as MBA students, to skillfully spot the legal issues that naturally arise during the regular course of business. As digital MBA students, we are also focusing on legal issues unique to the digital environment.

Laws continue to evolve, and this evolution is sped up by ever changing technology. The first copyright laws in the U.S. primarily only applied to books and maps, but those laws have obviously been updated in the ensuing years to reflect the new realities created by new technologies. I may never be a lawyer, but I'm excited that I am being equipped to put out fires, digital and otherwise.

Sunday, October 23, 2011

dMBA - There's an App For That

Last week we wrapped up our 1st fall term in Year 2 (Y2) of the dMBA program. With classes in Business Law & Ethics, Project Management and Applied Digital Convergence (ADC), its exciting to observe how Y2 builds on Year 1 (Y1).

Y1 was all about the "nuts and bolts" of business, you know, the theories and science of business - accounting, finance, marketing - the foundation of a solid business education. Now, if Y1 was all about the science of business, Y2 is unfolding to be about the art. The rich class discussions in Law and ADC require critical and creative thinking as these areas are more finessed and not so black-and-white as most of the courses from Y1 - but these Y2 discussions wouldn't be possible without the foundation of Y1. Perhaps more importantly though, is that Y2 is allowing for the application of the principles we studied in Y1 and putting them into practice with new courses like Project Management and New Venture Creation.

My favorite application, however, is happening outside the classroom. I am currently producing a short animated film and am having a blast! Working on this film has put me back in touch with my creativity and I am loving it! From directing the voice actors to collaborating with the illustrator and animators, this creative outlet is just what I need to balance out all of my studying!

Just as rewarding, however, as the creative outlet, this production has helped me see how much I've learned since beginning the dMBA program. Perhaps if I hadn't produced anything before, I wouldn't notice what all I've been learning. With this film, my 1st since starting the program, I notice that I'm thinking about, and managing, the project in a more holistic way. From our HR courses to Accounting to Interactive Technology & E-Commerce to Law, I am now instinctively applying what we're learning in the classroom to the production process.

I'm thrilled to be returning to my creative roots, but am even more thrilled to apply to the creative process all that I've been learning!

* The above illustrations are an early storyboard from my current film illustrated by Zara Steadman.

Wednesday, October 5, 2011

Stay Hungry. Stay Foolish.


One week of classes left in this term and I have a billion chapters of Business Law to read, 2 papers to write for Applied Digital Convergence (ADC) and a final project and presentation for Project Management - aggghh! Its always this way towards the end of the term where I get cranky about the sheer volume of work and wonder how its all gonna get done.

And then I heard the news that Steve Jobs died today... and it all got put into perspective. The first thing I thought of, of course, is his contribution to the world via digital technology - how he put the power of technology into the hands of the consumer and has radically changed how we communicate and express ourselves. In ADC Jobs and Apple are hot topics in examining the notion of "disruptive technologies" - and as digital media MBA's we are being trained in how to nurture and spot "the next big thing" in business.

But in re-watching Jobs' 2005 Stanford University commencement address - I'm struck by an even greater legacy than mere technology - that of a philosophy and perspective that allowed his creativity and visions to change the world.

As I prepare for the last week of this term in grad school, I am struck by the profound impact that this man, who didn't finish his undergrad, has had on the world. Maybe I'm just feeling wistful - but it seems like everything I really need to know he says in his speech - and the opportunities from grad school are just the icing on the cake.

My favorite lines from his address:

You can't connect the dots looking forward,
you can only connect them looking backward.

Believing that the dots will connect down the road will give you the confidence to follow your heart even when it leads you off the well worn path and that will make all the difference.

Keep looking, don't settle.

Remembering that you are going to die is the best way I know to avoid the trap of thinking you have something to lose.
You are already naked, there is no reason not to follow your heart.

Your time is limited so don't waste it living someone else's life.
Don't be trapped by dogma which is living with the results of other people's thinking.
Don't let the noise of other's opinions drown out your own inner voice.
And most important, have the courage to follow your own heart and intuition - they somehow already know what you truly want to become.

Stay hungry. Stay foolish.

Sunday, August 28, 2011

On the Eve of Year Two...

With the start of classes tomorrow, I wanted to take a moment to reflect on what an amazing journey this last year has been!

Early on in the dMBA program I began researching Participant Media for a marketing class. I had long been a fan of their films (Food Inc., Charlie Wilson's War, North Country, etc.), but during my 1st year of the program I kept coming back to them again and again, fascinated by their business model. Their mission,"entertainment that inspires and compels social change" resonated deeply with me and my mission became to intern with them this summer.

To my great joy I was accepted as an intern in the Social Action department where I teamed with the staff and other interns to research, develop and execute social engagement campaigns (both online and offline) for PM's upcoming narratives and documentaries (see below). I had hoped to blog about my experience more, however, much of what I did each day was confidential so there really wasn't a way to share what I was doing and learning. Suffice it to say it was a rich and rewarding experience to not only work on these campaigns, but to also learn about the company as a whole. Laurie Luh, PM's Senior HR Director, organized weekly Brown Bag lunches where we had the opportunity to learn from representatives of different parts of the organization including Narrative & Documentary Development, TakePart, Legal and Finance & Business Operations.

After such a rich experience with my internship and so thoroughly enjoying the city itself, it wasn't easy to leave LA! But all I can think now, if the results of Year One have been so rewarding, I can't wait to see what's next!



Friday, August 26, 2011

The List, or, How I spent my Summer


AMAZING internship w/ Participant Media (titles included The Help, Contagion, Circumstance, Page One)
Dolly Parton at the Hollywood Bowl

Horseback riding in Griffith Park (stampede included at no extra charge!)

The Doors at Whiskey a Go Go

Hollywood Farmers Market

Boxing at Freddy Roach's Wild Card Boxing Gym w/ Ray Beltran (USBA Lightweight Champ and Manny Pacquiao's sparring partner)

Dearly Departed Tours

The Grove & Farmers Market

Compton

Watts

Manhatten Beach

Venice Beach

Malibu Beach

Malibu Canyon

Topanga Canyon

Inn of the 7th Ray

Griffith Observatory

Runyon Canyon

Hollywood Blvd

Melrose

Sunset Blvd

Sunset Strip

Little Tokyo

China Town

The Metro (Red & Gold lines)

Thai Town

Mini riot on Hollywood Blvd

Dodger's game (they won!)

Watching Kermit the Frog & Miss Piggy film the newest Muppets film

The Go-Go's getting their star on the Walk of Fame

Martinis & chx potpie at Musso & Frank

Dinner at El Coyote on 8/8

Cigars & infinity pools

Lucky Strike bowling

Fashion District

Skid Row

Toy District

Jewelry District

Garden of Oz

Grease's Rydell HS

Muscle Beach

Miceli's

A $30 sandwich at The Ivey

Rodeo Dr.

Beverly Hills

La Brea tar pits

Ecclesia

Private tour of the SAG offices

LACMA

LA Film Fest

Saturday, July 16, 2011

Thursday, July 7, 2011

High-Tech Goes All Hollywood

Before returning to school for my MBA, I spent several years working in the high-tech industry. Now, for those who know me, this was a surprising career move - technology was never my strong suit. But that is precisely why I made the move. I had grown frustrated by not understanding the realm of digital technology and so I was determined to jump in head first and learn. Fortunately, I found a great boss who saw how my previous work experience was useful to her IT department and gave me a shot.

So I became the technology coordinator and business analyst for a global software company and I had to work hard to understand what the heck my colleagues were even talking about - it was truly a foreign language to me! But my weakness turned into a strength as I became responsible for much of the corporate-wide communication from the IT department... I became, in effect, the department's "translator" and it was up to me to communicate about technology in terms that even a newbie like me could understand... I was quite the antithesis of Saturday Night Live's snarky "IT Guy".

The decision, to plunge into an area that had previously intimidated me, led to other jobs and offers and turned out to be one of the best career decisions I ever made. You see, it wasn't my goal to become the smartest IT person around, but rather to understand it well enough to translate it for traditional business users.

The value of this vision has been reinforced recently by two conversations I've had at my internship. The first was with Rob Avey, Senior Director, Business Operations of Take Part (the organization which manages Participant Media's digital footprint). Mr. Avey, who is an big-time expert, has been able to apply his extensive high-tech knowledge & experience in a new way - to shape and support the digital strategy of an entertainment company. It was exhilarating discussing with Mr. Avey how technology is changing the face of traditional business and to explore new applications in our ever increasingly digital world.

The 2nd conversation was with Chris Gebhardt, EVP & GM of TakePart, after I had the chance to sit in on a conference call with Warner Brothers. I got to speak with Mr. Gebhardt about the opportunities and challenges of the increasing use of digital tools and how they apply to the entertainment industry. It has been such a privilege to speak 1st hand with people at the fore of bridging the gap of traditional business and cutting edge technology!

So now I've come full circle and am reminded why I jumped into the high-tech world in the first place (other than just the sheer challenge of it) - to be that bridge between the digital and traditional worlds!

Recommended reads from Mr. Avey and Mr. Gebhardt:

This Business of Film: A Practical Guide to Achieving Success in the Film Industry

Here Comes Everybody: The Power of Organizing Without Organizations

The Filter Bubble: What the Internet is Hiding from You

The Dragonfly Effect: Quick, Effective and Powerful Ways to Use Social Media to Drive Social Change

Friday, June 24, 2011

The Joy of Wandering

Wrapping up my 3rd week of interning at Participant Media means I'm nearly 1/2 way through my time in LA! I had planned to update the blog more while I'm here, but I've been so immersed in the experience that it has been challenging to put it to words!

One of my favorite things in the whole-wide-world is to be in a new city and simply wander around, noticing the details and soaking up its unique history and culture. The vastness of LA, with its pockets of cities and neighborhoods, is the perfect place to feed this joy of wandering. Similarly, my internship in the Social Action department has been a joy as it is allowing me to combine my varied experiences, interests and education all in one role.

What does a Social Action intern do exactly? We support the Social Action team, whose job it is to create and execute campaigns designed to engage audiences in the themes of Participant Media's films. For example, the documentary, Waiting for 'Superman', which explores the state of our current public school system, has a campaign giving people tools to get involved and impact the system at local and national levels.

Working in the Social Action department in just these 3 short weeks has allowed me to draw on my work experience in campaign development and community engagement. I'm also drawing on my undergrad degree in Sociology by employing research methods and statistics to identify or rule out social trends and themes. My quirky filmmaker habit of "interviewing" people I meet during my travels is paying off too. Tying it all together, of course, is learning from the Social Action team how to put into practice the business and digital strategies I've been studying for the past year.

And just when I thought this internship was the perfect intersection of my interests, it got even better! I've recently been assigned to design a digital campaign on a topic that's near and dear to my heart both professionally and personally. I can't say much more than that for now... stay tuned!

So, as the title of this post is the Joy of Wandering - let me wander back to the main point here - I'm overjoyed because I'm using the fruits of my wanderings among seemingly far-flung professional, educational and geographical explorations and have the opportunity to learn so much more at such an amazing company!

Saturday, June 4, 2011

A Light Bulb Went Off in the Desert

That's Texas in my rearview mirror - and if you look closely, you can discern the spider that we seemed to have picked up somewhere in the desert.

The 1,400+ mile roadtrip from TX to CA was an amazing journey with my Mom where along the way we saw old friends, stopped off in Tombstone (where I got a "talking to" from the Marshall - which I guess wasn't too bad considering the reputation of the town), soaked up the iconic southwestern culture and had a misadventure with my car key (yay, Triple A!). It was a beautiful mother/daughter experience... despite my Mom freaking me out by repeatedly referring to us as Thelma & Louise. They wound up in the bottom of the Grand Canyon. I wanted to make it to LA for my internship!

In between disagreeing over what music to play, Mom and I listened to the classic, Good to Great by Jim Collins. The findings of the author's research on what separates "good" organizations from "great" ones are compelling - and what I found most provocative were his thoughts on the use of technology by the "great" companies. In an age when social media is typically touted as a fool-proof method of marketing and networking, Collins' research is perhaps more important than ever. In Collins' interviews with leaders of "great" organizations he points out how little those leaders emphasize the use of technology. Now, that's not saying they don't use technology... of course they do. Collins, however, stresses that technology is an accelerator and not a creator of success.

Without proper analysis of the market, a sound business strategy and the discipline to stick with the strategy, technology becomes a tool in unskilled hands, yielding, at best, short-term gains. Collins uses the example of DrugStore.com and Walgreen's at the height of the Dot Com Boom. While the financial markets and analysts fell all over themselves regarding DrugStore.com, they practically had the obituary for Walgreen's written. I won't get into the details here - you should read them for yourself in chapter 7 of Good to Great - but Walgreen's emerged from their "slump" with a solid business strategy, trouncing the internet's wunderkind DrugStore.com, who has continued to flail since the Dot Com Bust.

Listening to Good to Great upon completing my first year of my MBA studies was perfect timing. Because the program has a focus on Digital Media Management, the book, like the program itself, reminds us that the tools of technology are critical accelerators, but are no replacement for a solid business foundation.

Monday, May 23, 2011

Looking Back, Looking Ahead

Since starting this blog about my experience of St. Eds' dMBA program, I've had prospective and future students send me questions about it. The most common questions have been about how to best prepare for the program.

My answer is pretty simple: come academically prepared and have an effective stress coping strategy.

To academically prepare, 1st, check out the list of required courses and look for your weakest areas. This will, of course, be different for everyone depending on your work and undergraduate experience. For example, I've worked in Marketing pretty extensively, and in undergrad I was a Sociology major, so I felt pretty comfortable with Marketing and Statistics. Because I have written copiously in my career and, as an undergrad, took way more writing component courses than were required and completed an independent study research project, writing and Marketing Research weren't an issue. My areas of weakness however, were Accounting and Finance and that's where I had to work the hardest.

2nd, upon identifying areas to strengthen from the list of required courses, begin to fill in any knowledge gaps now. You can do this by taking a course at your local community college, or, at the very least, pick up a "For Dummies" type of book to familiarize yourself with key concepts - trust me, your future self will thank you! Before starting the program, I took Accounting at Austin Community College, and boy, am I SUPER glad that I did!

An effective stress coping strategy is just as critical to the program. I can't emphasize enough how quickly this program moves - 3 new classes every 7 weeks. But don't be fooled, that doesn't mean the curriculum is watered down - we're being prepared for the national MBA Major Field Test (in 2 days - wish me luck!). Throughout it all, my favorite stress release has been training in Krav Maga at Fit and Fearless (2 blocks from campus!) 3 - 4 nights a week. There's nothing quite as physically and mentally refreshing as punching the heck out of a bag for an hour.

On the eve of starting my 1st year, the best advice given to me came from a dMBA graduate who advised, "Its not rocket science, you just gotta do the work." That summation became my mantra, reminding me that I CAN do it and that, if it was easy, everyone would be doing it. So, as I reflect on my successes and perhaps, even more importantly, my challenges over this 1st year, I'm grateful for the how well the dMBA program has been preparing me to continue forward to pursue my passions.

Wednesday, May 11, 2011

Making Movies That Matter


This video is a TED Talk from Jeff Skoll, founder and chairman of Participant Media, the company where I'll be interning this summer. Watching this video has me more excited than ever to work with them!

Thursday, May 5, 2011

1st year of business school... DONE!

WOO - HOO!

As I celebrate completing this 1st year of the dMBA program, I can't help but think how this year has been like the 300-meter hurdle event I ran in high school, an event which requires both speed and endurance.

Like a sprint, this program has moved at a super-fast pace as we've completed 3 full courses every 7 weeks. To put that in perspective, in one 7 week term we:
  • Digested 10 chapters of Finance,
  • Designed and implemented a marketing research project (similar to one I did in undergrad that took 1 full semester) and,
  • Covered the basics of the entire Adobe Creative Suite.
When each 7 weeks were up, however, it was on to the next set of classes, making this more than a sprint, but a test of endurance as well. And of course, there are the hurdles... you know, just those everyday things of life that we have to overcome to make it to the finish line.

Sometimes I think I'm a little crazy to have signed up for such an intense program... but us dMBA'ers, we're our own special breed :) So, congrats to my classmates on a job well done! Now a little R&R before I'm off to my amazing summer internship!

Saturday, April 30, 2011

Why My Cat Thinks I'm Aloof

Its Finals Week!
Exams are done, but projects are due next week:
  • 1 Marketing research paper,
  • 1 Marketing presentation,
  • 3, yes, THREE chapters worth of homework for Finance (no, I didn't procrastinate, they were just assigned!),
  • 1 video editing project (complete with color correction, sound mix and original score!)
I am SO taking a vacation to Barton Springs after this!

Tuesday, April 19, 2011

Who Said, "Grad School Isn't The Real World"? Part Deux

OMG - SO freaking excited! I am THRILLED to tell the world that I've landed the coolest internship this summer with Participant Media in Los Angeles! In addition to its upcoming features, The Help and Jodie Foster's The Beaver, Participant is most notably known for its Academy Award Winning/Nominated narratives and documentaries including Charlie Wilson's War, Good Night and Good Luck, North Country, Food Inc., An Inconvenient Truth and The Cove.

I will intern in the Social Action department, working with Kristen Irving, the Director of Campaign Development, to develop a social action campaign aligned with a soon-to-be announced major motion picture.

I've long been a fan of Participant's films, but its since starting the dMBA program, that I've begun to study their practice of creating social action campaigns in depth. In fact, it was in a Marketing class in our very 1st term that I began to research their business model. Since that time I've continued to follow them closely with the hopes of landing an internship there. So I'm happy to say, my hard work and persistence has paid off :)

As excited as I am about this opportunity, its taken me a couple of weeks to blog about it... "life has gotten in the way", as Professor Nair from HR likes to say. Almost immediately after accepting their offer, my Grandmother was admitted to ICU with pneumonia... and just a few days after that, she passed away. My Grandmother has been a very influential person in my life - so much so, that I've been filming her and working on a documentary, Grandmother Storyteller, about her for the past several years.

Losing her has been devastating. In the days between her passing and the funeral, all I could do was eat Lucky Charms and listen to the '60's gospel-meets-psychedelic-rock hit, "Spirit in the Sky." And oh yeah, see to the "minor details" of grad school (you caught the sarcasm, right?).

The timing of these 2 big events, coupled with the fact that hard work must still be completed, reminded me of something I noticed recently in my 100,000,000th viewing of the classic, "Rocky". You know the famous workout scene which culminates with Rocky triumphantly ascending the steps of the Philly Museum of Art? Its an iconic feel-good scene where Rocky is experiencing the pay-off of all his hard work. But here's the kicker - immediately after that, we cut to Rocky the night before the big fight - he's restless and agitated. He wanders the city and ends up in the Spectrum where he runs into the fight promoter whose comments completely shatter Rocky's fragile confidence. He goes home and tells Adrian he can't go through with the fight. After speaking with Adrian though, he realizes he must go on and his goal becomes to simply "go the distance" with the Champ.

What floors me about this is how quickly Rocky goes from his ultimate high, on the Art Museum steps, to his ultimate low. My own high and low hadn't yet happened, so at the time I was simply struck by the well-crafted writing and how it beautifully juxtaposes such tender human experiences at such extreme ends of the spectrum.

I'm getting back in the saddle now with school. It was hectic for a while - being at Grannie Annie's bedside in her last few days - giving and receiving support with my family - planning the funeral - somehow managing to pull myself together to give her eulogy. During all that, I didn't miss a deadline with school.

Sure, I thought about asking for a little wiggle room from my professors, but I didn't. Each round of classes is only 7 weeks so there is little room for wiggling - it just seemed easier to suck it up and do my homework in her hospital room while she slept rather than to put it off. Besides, I'd look up to occasionally catch her proudly watching me study - and she wouldn't have put up with me not, "going the distance". She was as tough as they come.

I'm off the Lucky Charms now and I'm back to focusing on this exciting opportunity with Participant. After all, it was Grannie Annie and her gift of storytelling who taught me about the powerful impact of a well-told story. With that I leave you with a quote about my Grandmother - one that succinctly explains her grand style of telling a story:

Its a Texas thing.
If you can't improve on a story, why tell it?